The Customer Is Not Always Right
Posted: 06 Jan 2009, 08:25
http://notalwaysright.com/
This website is hilarious, and sad at the same time.
(A man walks up to our hot case with his wife and two little girls.)
Me: “Hi! How may I help you?”
Customer: “Hi - we wanted to get some chicken strips.”
(As I am taking his order, I notice his daughters licking the hot case glass.)
Me: “Excuse me sir, but your daughters are licking the glass.”
Customer: “Yeah.”
Me: “Well…aside from the fact that the glass is hot, we cleaned it this morning with a chemical cleaner to wash off a layer of grease build-up.”
Customer: “So?”
Me: “The chemical we used is a known carcinogen. I might suggest that you stop your daughters from ingesting it.”
Customer: “Look, lady. You’ve obviously never been a parent. When you have kids, you’ll learn that it’s MUCH easier to just let your kids do whatever they want.”
This website is hilarious, and sad at the same time.
(A man walks up to our hot case with his wife and two little girls.)
Me: “Hi! How may I help you?”
Customer: “Hi - we wanted to get some chicken strips.”
(As I am taking his order, I notice his daughters licking the hot case glass.)
Me: “Excuse me sir, but your daughters are licking the glass.”
Customer: “Yeah.”
Me: “Well…aside from the fact that the glass is hot, we cleaned it this morning with a chemical cleaner to wash off a layer of grease build-up.”
Customer: “So?”
Me: “The chemical we used is a known carcinogen. I might suggest that you stop your daughters from ingesting it.”
Customer: “Look, lady. You’ve obviously never been a parent. When you have kids, you’ll learn that it’s MUCH easier to just let your kids do whatever they want.”
. I wish I remembered some of my good customer service experiances. I had a lot of good ones when I was working in mortgage collections. If I remember any of them, i'll post them here.